Why Tenrox?

What is Tenrox?

Tenrox is the leading cloud-based, on-demand professional services automation software for today's project-based global dispersed businesses - helping you to reduce costs and increase project billing.

Tenrox – powerful project management software

Eclipse is the Premier Implementation Partner for Tenrox in Australia.

Below: An example of the Project Management Dashboard in Tenrox

Tenrox screenshot.png

Why Tenrox project management software?

The solution

The leading cloud based software solution for today's dispersed global project workforce
Visual workflow-driven architecture simplifies configuration and reduces learning curve
The only project workforce management solution that has certified and proven integration with all major CRM, financial and payroll applications
Full multiple tax, multiple currency, multi company support
Option to deploy in a phased manner, on-premise or on-demand
Viewed as a strategic investment with a roadmap to automate more project workforce processes.

The technology

Built on the Microsoft technology stack
Taking maximum advantage of Microsoft Workflow Foundation, OLAP, Microsoft Reporting Services and SQL Server
Tenrox .NET dashboards and Web parts can be shared across enterprise portals and SharePoint workspaces
Gold certified Microsoft solution partner, premium development partner
Tenrox software is Windows certified, validated on an annual basis.

On-demand

SAS-70 Type II certified on-demand solution
Annual third party penetration testing and SAS-70 audit
Secure single sign-on configured to work with your directory service (such as Active Directory)
Web application acceleration ensures worldwide coverage. Tenrox on-demand is accessed by tens of thousands of users in Australasia, Europe and North America.

Features

Tenrox offers a range of features including:

Eliminate spreadsheets and custom-built solutions.
Track differentiated time, costs, processes, and project financials in real-time with Tenrox project management software.
Simple Phased Implementation
Graphical Workflow Engine
Work breakdown structures to mirror the way you do business
Built-in integration with leading business applications and solutions
Compliance made simple and easy
Empower your projects locally, gain project visibility globally
Integrated with your ERP
Manage your project-driven workforce in realtime with Tenrox on-line project management.

Project Planning

Easy to use; a project planning tool that intentionally lacks any complex features
Quick implementation; light project planning software that takes a few minutes to setup
Browser deployed project planning tool with no client installation or maintenance required
Flexible delivery model; Choose between on-demand project management and on-premise
Project plans are easily interchangeable with Microsoft Project files.

Functionality

Gantt chart

Graphically draw the project plan; include any task dependencies by visually adjusting task durations and priorities, and by linking tasks to each other.

Resource Breakdown Structure (RBS) 

Import project teams and assign resources to tasks. RBS Chart shows the resources and their task lists for work assignment and planning.

Collaboration 

Work on your private project plan as a local file. When ready save the plan to the database to collaborate with other project managers and team members who can check out, modify and check in their changes to the plan.

Budgeting

You can create a plan that specifies all task budgets. The published plan places the tasks on user timesheets and optionally enforces the budgets.

Accurate effort tracking

Tenrox project planning is totally integrated with our time and expense tracking function. Your actuals can be used to compare planned versus actual effort. The same actuals can also be used for cost allocation, chargeback and billing.

Resource scheduling

You can quickly assemble a project team by searching for the most qualified resources who have the skills, availability, cost or billing profile you are looking for. The availability of team members who are assigned to the project is automatically updated to reflect their new assignments.

Budget, status, cost and billing reports

View real-time project status, budget, and cost/revenue reports. The reports can be configured to include your specific project tracking metrics.

Integration

Project Plan is integrated with all Tenrox modules. Create a plan, build a project team, assign resources and track progress with Time and Expense Tracking. View planned versus actual work at any time.

Resourcing and Scheduling

100% web based solution delivered on-demand or on-premise
Define any number of skill types and levels
Assign skills and skill levels to your resources
Intuitive self-service tools, quick and easy interface reduces administrative burden

Functionality

On-line self service

Resources can use a self service skill update request to inform their manager of their new expertise, training or certifications which, once approved, automatically updates the employee's skill profile
Employees can use "my schedule" to view their colour-coded calendar of current and upcoming work as well as their time off.

Project setup

Setup your projects and tasks with start and end dates; shifting a project or task automatically updates bookings.

Centralised Scheduling 

Central hub for matching skills and availability to achieve successful employee scheduling optimisation.
Holidays and approved leave requests automatically mark employee's work calendar as unavailable during their time off
Book resources against unlimited number of projects and tasks; book resources by the hour, by day or by FTE (full time equivalent)
Book work to roles instead of choosing specific resources for forecasting purposes or to indicate resource shortages
Project and group managers can view team members' colour-coded calendars, schedules and bookings before assigning work or making schedule changes
Project managers can view and modify the project's total booked hours, assigned resources and the project's complete work schedule.

Reporting & Forecasting

Use forecasted cost and billing rates to estimate your upcoming project pipeline's cost and billing
Powerful colour coded reporting and powerful OLAP analytics enables you to quickly view resource allocations so that you can identify and resolve scheduling conflicts, project overlaps, resource overloads or under allocation, bench time, or more optimal resource deployments.

Time & Expense Tracking

Effectively account for project costs, track budget versus actual, and analyse real-time reliable project time and cost information to make timely and sound business decisions.
Average timesheet review takes about 6 minutes. With automated time sheet software that has validated time entries against your policies at the point of entry and visually highlights any exceptions, review of a typical timesheet is reduced to less than 1 minute; an 80% reduction in review time
Average cost to manually process a spreadsheet expense report is $40 to $80. Automating the process helps reduce expense report management costs by 80%
The ability to track actual versus planned time and expenses by project prevents budget overruns and improves forecast accuracy.

Funtionality

Configurable

Timesheet designer technology lets you configure timesheets, for every department, to look and function the way you do business
Effectively collect, manage and track timesheets and expense reports based on your requirements with the configurable project time, leave time, overtime tracking, and expense reporting system
Full support for overtime calculation
Seniority based leave time management let you define your rules for leave time accrual and usage.

Simple User interface

Designed for maximum usability and rapid adoption
Enter time and expense using the Tenrox mobile application for iPhone and BlackBerry or on your laptop using the Tenrox offline time and expense application.

Workflow 

Visual workflow-driven configuration makes setup and change easy
Approval workflow simplifies and automates policy enforcement
Line item approval
Auto import/export leave time banks to/from your payroll system and let Tenrox validate leave requests at the point of entry.

Expense Management

Import credit card transactions and create an expense report automatically
Attach scanned receipts to inpidual expense entries or the expense report
Full multi currency, real-time currency conversion and multiple-tax support
Track expenses by category
Mark expenses that are billable, capitalised or to be reimbursed
Full cash advance management.

Integration

Built-in integration to account payable, account receivable, general ledger systems of all major accounting systems.

Project Cost & Billing

Workflow-driven project cost and billing software automates project financial reporting, chargeback and invoicing; connects your sales, project delivery, financial systems and teams
Designed to automate your entire time and billing, cost and revenue reporting process.
Certified connections to your chosen CRM and accounting system - detailed or summary project cost and billing information is then posted to your financial system's accounts receivable, accounts payable and general ledger modules.
Dashboards, reports and notifications provide instant status updates and improve collaboration with your sales, delivery and accounting teams.

Functionality

Chargeback cost reporting

Instant cost visibility via accurate chargeback reports to recover project costs, fairly charge back other departments for accessing your services, measure shared resource consumption and justify your future budget requests.

Billing

Flexible billing rules including hourly, daily, fixed, cost plus, and date- or state-based milestone billing
Full multi-currency support for all cost and billing rules
Optional workflow-driven approval of pre-bills and chargeback reports
Define Service Purchase Orders (PO) associated to a project to generate pre-bills and track billable work against each PO. Billable time, expenses, products and money charges can be capped for a specific PO. Project managers can set consumption order for multiple POs per project and be notified when a service order has been consumed or is about to run out.

Budgets

Set budgets for project cost and billing; setup notifications when certain budget thresholds are reached.

Client Portal

Client portal to view project status and pre-bill information.

Workflow

Setup your invoicing cycle, your invoice templates, and create invoices for customers and projects based on your criteria and specify which items to include
Scheduled multi client invoicing allows you to schedule a batch of invoices. You click a button and go about your other tasks
The Tenrox project billing system creates all the invoices for you in the background, based on your invoicing cycle and criteria, and sends you an email when they are ready
Automatically calculate revenue for time and material, fixed price, and percent complete projects; updates work in progress (WIP) accounts; adjusts WIP as actual project billable work and expenses are invoiced.

Integration

Cost reporting: Chargeback reports provide detailed project financial information that are rolled up into your accounting system's cost centre accounts for accurate cost allocation.
Project financial reports such as pre-bills and charge-back reports can be created at any time with a click of button; they can also optionally be put through an approval process and posted to your financial system. There are a variety of options to map any customer, project or task to your accounting system's general ledger (GL) accounts or segments.

Work Process Management

Graphical workflows - visualise and simplify your complex work processes
From issue tracking, to managing change requests, to approvals - authorised process managers can "drag and drop" icons to design, configure, and change workflows at any stage in the cycle of managing work.
Standardise, track and audit your work processes- each step of the work cycle is mapped to the way you do business.
Role-based dashboards provide a complete real-time view of the projects and work processes that are most relevant to that role.
Graphically analyse team, project, and work status or performance.

Functionality

The following is a sampling of the work processes that can be modeled, managed and audited with Tenrox Work Process Management solution:

Project Management

Issue tracking
Risk assessment
Document approval

IT Services

Configuration change request
New user setup request
System access request
Helpdesk Issue
Purchase request

Professional Services

Contract change approval
Milestone completion approval

Product Development

Design change request
Budget approval request
Project review

Leave/vacation request
New hire management
New skill/certification update
Employee change of status
Employee move
Policy and procedure change

Benefits

Benefits of Tenrox cloud-based project management software:
Worry-free convenience of a hosted solution
High performance and reliability
Quick implementation
Extensive support services
Lower cost of ownership, instant transparent backups and updates
Manage your business, not software.

With Tenrox cloud-based project management software, your internal IT resources are free to focus on strategic projects instead of infrastructure management and maintenance operations.

Tenrox On-Demand is ISO-27001 and SAS 70 Type II certified; undergoing extensive annual audits of all Tenrox on-demand systems, controls and processes.

ISO-27001 Certification:

ISO/IEC 27001:2005 is a set of stringent and rigorous international standards for Information Security Management System (ISMS) defined by the International Standards Organization (ISO)
ISO 27001 speaks to the quality and data integrity of information systems and processes especially as it pertains to the Sarbanes-Oxley Act. ISO 27001 certification is currently the only internationally accepted certificate of information security
Tenrox has undergone a significant security audit and change management control process review, meeting ISO's requirements for operating an ISMS.

SAS 70 Type II Certification:

Developed by the American Institute of Certified Public Accountants (AICPA)
SAS (Statement on Auditing Standards) 70 is an internationally recognized auditing standard
Demonstrates adequate controls and safeguards when hosting or processing data belonging to its customers
Indicates that all control objectives were achieved without a significant exception or deficiency
Type II report is a rigorous audit of a company's control activities and operations over a minimum six-month period of time. As opposed to a SAS Type I report that only lists the description of controls as of a point in time.

Technology

Tenrox project management software can be implemented in-house or in the cloud.

Tenrox is built on a set of core Microsoft technologies: .NET Framework, Microsoft Workflow Foundation, SQL Server, OLAP, and Reporting Services making it the first turnkey on-demand solution to fully leverage your existing enterprise software investments and a cloud-based project workforce management system that has proven, certified, and built-in integrations to your financials, HR, CRM and other enterprise systems.

All Tenrox business functions have been developed using fully documented Web Services and the .NET entity model (with support for query expressions), simplifying your integration and customisation activities
Client can be any browser (only entry and management functionality is supported for non-Internet Explorer (IE) browsers)
Enter time and expense using the Tenrox mobile application for iPhone and BlackBerry or on your laptop using the Tenrox offline time and expense application.

Tenrox leverages leading Web application acceleration technologies to globally deliver the response times, security and availability that drive application adoption and productivity.