Benefit from the ability to constantly measure and perfect your business processes
Business processes are more than a series of activities performed within your business. From primary contact with a customer, through to delivery of your product or services, tasks are performed by your staff to accomplish your primary business objectives.
To achieve a competitive advantage and be aligned with your customers’ ever-changing needs, you business processes must remain flexible and innovative – an organic practice that can be revisited and enhanced within a fluctuating market.
Our approach
Eclipse’s Business Process Web Portal offers the ability to interactively investigate your business processes within an online environment – highlighting critical improvements within your business’s performance.
Our methodology to define, adapt and enhance your business processes incorporates the following phases:
- Identify;
- Document;
- Analyse;
- Report and communicate; and
- Continuously manage and improve your key business processes.
Whether you are modeling your business processes to eliminate duplication and improve workflow efficiencies, or maximising an upcoming ERP implementation by actively investigating your existing processes to align with your new solution, Eclipse’s Business Process Web Portal will ensure you remain 100 per cent aligned with your overall strategic plan.
The advantages for modeling and describing your business processes include:
- Eliminating unnecessary overheads and reducing costs from improved operations and processes
- Shifting focus from functional units to an integrated approach, with documented best practices
- Boosting transparency across business and promoting organisational learning
- Optimising efficiencies through analysis of key business processes that can integrate with your chosen enterprise resource planning (ERP) solution.
Through the Business Process Web Portal, business process documentation becomes:
- Easily accessible and interactive, making the organisation’s processes highly visible with the use of a variety of graphical features, including flowcharts, cross-function flowcharts and matrices
- An e-learning facility enabling effective and economical training via Web-browser, in either a self-paced or instructor led mode
- A facilitator for communication and training of business process and systems to staff across an organisation.
