About Us
Eclipse is a leading provider of intelligent business solutions to the mid-market.
Established in 1991, our success has been built by providing the highest levels of service and offering a choice of solutions from leading software vendors. We also deliver industry-specific (vertical) solutions on the Microsoft platform to meet ERP and CRM requirements.
Our service offerings include applications business consulting & project management, applications development, corporate performance management and business process management.
With a team of over 400 people, we are committed to supporting over 1200 customers.
We are part of the publicly listed Australian investment company, UXC Limited.
For the 2011 financial year, UXC reported revenues of AUD$522 million with EBITDA of AUD$39.2 million. UXC is ranked one of the top two ‘providers of choice’ for Consulting Services by Gartner (Source: Gartner IT Services Asia/Pacific Market Share, consulting services, May 2011). This market recognition, Australian ownership, combined with solid corporate growth ensures our continued financial stability and longevity.
As the foremost supplier of all our solutions, Eclipse has achieved international recognition for our commitment to service and delivery. Eclipse is a leading member of the Microsoft Certified Partner Network; Gold Certified for Enterprise Resource Planning and Silver Certified for Customer Relationship Management.
- Eclipse has 7 offices across Australia, delivering full national coverage.
- Eclipse has 3 offices in New Zealand and 1 in Fiji.
- Eclipse has 3 offices in North America.
Intelligent Solutions
Our solutions are built on the Microsoft platform. Using out-of-the-box modules as the foundation, Eclipse delivers solutions to meet business needs across a range of operational requirements and industries.
Our industry specific solutions deliver deep functionality combined with the technology, upgrade path and fundamental benefits of the out-of-the-box applications, without the risk associated with typical industry built legacy systems.
Old-fashioned Service
Service is the differentiator that sets us apart, and this means offering our clients genuine respect and investing time in understanding their business goals and strategies. Since 1991 Eclipse has established a service strategy that ensures we maintain a very high customer retention rate and that we continue to deliver new initiatives to underpin our service ethos.
Ethos
Eclipse is a company like no other.
Eclipse is built on an ethos of delivering intelligent solutions with old-fashioned service.
We hold a client-focused ethos in the highest regard. This ethos drives Eclipse people to succeed.
Success for Eclipse is achieved by valuing the inter-dependence of our clients, suppliers, employees and reputation and investing in each element.
This standard of service and solution delivery is strategic to everything and everyone at Eclipse.
Understanding Eclipse
Intelligent solutions, old-fashioned service
We deliver solutions to business problems that have been resolved using methodologies, software, systems, but most importantly – people, Eclipse people.
Old-fashioned service is the sort of service and behaviour that makes people feel valued, special and respected.This service exists today in our Eclipse commitment to delivering unique levels of service not seen in our industry.
Eclipse employs intelligent people to work with customers and prospects, understand their needs and are capable of offering up a range of choices to solve a problem.
Eclipse is a grounded company that knows its business inside out and is committed to this market.
Eclipse has an empathetic approach that helps us understand our clients’ needs. We work hard to make our clients successful through the intelligent solutions we deliver.
Owners – UXC Limited
Eclipse is part of UXC Limited, an Australian-owned company driven to succeed through our focus on growth and passion for performance. UXC provides market-leading ICT-related solutions and services to medium and large organisations and Government enterprises across Australia and New Zealand.
The UXC Vision
To be the premier independent solutions and services group servicing medium to large entities in the private and public sectors across Australia and New Zealand.
To be the investment of choice in the ASX IT sector.
The UXC Focus
Business Solutions Group - Eclipse is part of this group, engaged in providing ICT solutions focused around Consulting, Applications and Infrastructure.
Professional Solutions Group - This group is engaged in providing management consulting and ICT consulting services to large commercial organisations and Government enterprises
Eclipse Quality Policy
Eclipse is dedicated to delivering our customers’ business objectives by providing “Intelligent Solutions Old-fashioned Service”.
To support this, we have established a Quality Management System (QMS) based on ISO9001:2008 to govern how our employees perform client-facing activities.
The Eclipse Quality Objectives are:
- Providing the highest level of customer service and satisfaction
- Satisfying its customers’ business objectives
- Delivering solutions in a quality manner on time and on budget
- Ensuring the continuing professional development of the team
- Continual improvement of the QMS.
Eclipse is committed to:
- Compliance with the QMS and the ISO9001 standard which underpins it
- Communication of the QMS to all staff
- Continual improvement of its systems and methodologies
- Analysis of collected data to measure and record the effectiveness of the Quality Objectives and to drive Corrective or Preventive actions as required.
To find out more about our Quality Focus, please contact Eclipse.
Gov't Contract Provider
Eclipse has provided solutions to a range of local, state and federal government departments.
Government agencies will find it easy to engage with Eclipse via the following Contract Panels:
- Commonwealth Government ICT Multi User List Registered Provider
- NSW Government ProcureIT 2020 Listed Contract Panel Provider
- QLD Government GITC Listed Contract Panel Provider
- VIC Government eServices GITC Listed Contract Panel Provider
- Tasmanian Government GITC Listed Contract Panel Provider.
Awards
Eclipse is a highly awarded business partner. Recognition from our primary Vendors includes the following awards:
Global
| 2011 Microsoft Dynamics, Reseller of the Year, Asia Pacific - Finalist |
| 2010 Microsoft Dynamics AX, Partner of the Year |
| 2009 Microsoft Dynamics AX, Partner of the Year - finalist |
| 2008 Microsoft Dynamics NAV, Partner of the Year |
| 2007 Microsoft Dynamics AX, Partner of the Year - finalist |
| 2001-2011 Microsoft Inner Circle (top 1% international resellers) |
Canada / North America
Asia Pacific / Australia / New Zealand
| 2009 Microsoft Dynamics, Industry/Vertical Partner of the Year, Australia |
|---|
| 2009 Microsoft Dynamics, ERP Partner of the Year , Australia - finalist |
|---|
| 2009 Public Sector Health Industry Partner of the Year, Australia - finalist |
|---|
| 2009 Microsoft Dynamics, ERP Solution of the Year, New Zealand - finalist |
|---|
| 2009 SunSystems Infor, Premier Partner |
|---|
| 2008 Microsoft Dynamics, Competitive Solution Partner, Australia |
|---|
| 2008 Microsoft Dynamics, ERP Solution of the Year, Australia / NZ |
|---|
| 2005 - 2008 Microsoft Dynamics, Outstanding Partner, Asia Pacific |
|---|
| 2005 - 2008 PayGlobal, Outstanding Partner, Asia Pacific |
|---|
| 2005 - 2007 Microsoft Dynamics AX, Partner of the Year, Australia |
|---|