Customer Relationship Management Software

Eclipse offers a choice of Customer Relationship Management (CRM) solutions. Our CRM solutions are tailored to meet the unique business needs of our customers.

5 reasons why Eclipse is all about CRM and Social CRM

1.	CRM isn’t about your data, it’s about your customer – understanding your customer and their interactions with you.
2.	CRM is about having a relationship with your customer – enriching your data with valuable and personal information.
3.	CRM is about capturing a 360° view of your customer – data captured from a range of ‘social CRM’ sources.
4.	CRM is about sophisticated workflow – allowing your people to interact appropriately with every customer interaction.
5.	CRM is about aligning all your communications in one place.

- We are very happy with Pivotal, so there is no reason for us to look elsewhere at this point. A lot of other tools aren’t as customisable as Pivotal. The fact that we can bring a lot of the work internally, we can customise our workflows and make our own database tables and forms, is a real benefit.
- Michael Aldersea
- System Administrator
- MDA National (VIC)

Why CRM Software from Eclipse?

Our Eclipse CRM solutions help customers to translate all forms of customer communications into simple to understand business processes and workflow within their business.

We simplify the processes and workflows and recommend the most appropriate CRM solutions from Microsoft, Pivotal and Sage.

Which CRM Software from Eclipse?

The right CRM for your business really depends on your business, your processes, your customers and the level of integration you require with your other business solutions. Eclipse has over 12 years experience in implementing CRM solutions across government departments and private enterprise. Find out more about our choice of CRM solutions:

Microsoft Dynamics CRM

Microsoft Dynamics CRM offers full CRM functionality within your Microsoft Outlook user interface. Eclipse offers on-premise or cloud based Microsoft Dynamics CRM

Pivotal CRM 6

Deep functionality with in-built workflow, Pivotal CRM 6 delivers comprehensive customer relationship management functionality with a customisation toolkit to ensure your CRM matches your unique business processes.

Sage SalesLogix

SalesLogix offers an easy-to-use, highly adaptable user interface, flexible access methods, and extensive customisation and integration capabilities.